Shipping and Delivery İnformation
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For many years, we have offered flat-rate shipping at €89 within the contiguous U.S., and you can consistently rely on this service. If you require international shipping or expedited delivery, we are pleased to accommodate your requests.
We offer shipping to numerous locations worldwide, including Canada, Australia, the United Kingdom, and beyond.
When Will My Order Ship?
Upon placing an order, your package is generally dispatched within 12 to 15 business days. In the event that your order is processed after the specified cutoff time, it will be shipped on the following business day. For example, if you place an order on Tuesday after the cutoff, it will be dispatched on Wednesday. Should an order be placed on Friday or Saturday after the cutoff, it will ship on Monday. In select markets, Saturday delivery may be available. If a holiday falls on a weekday (Monday-Friday), your package will be dispatched on the next business day.
Can Anything Delay My Order?
Delivery delays may arise due to unforeseen circumstances such as inclement weather or other factors that are beyond our control. Furthermore, should you request proof of your order, processing may require additional time. More information can be found on our ‘proofs’ page.
How Much is Shipping?
We strive to keep shipping costs to a minimum. Our primary objective is not to profit from shipping, and we work diligently to provide the most competitive rates possible.
Once Shipped, Are Packages Delivered on Time?
We maintain an impressive 99.8% on-time delivery rate with our courier services. All packages are equipped with tracking features, allowing you to monitor your shipment from our store to your designated delivery address.
USA Shipping Options:
- Ground (Flat rate €89) – Delivery in 4 to 6 business days from the university (not available for Alaska, Hawaii, or U.S. territories)
- 2-Day Shipping (€129) – Delivery within 2 business days
- Overnight (€180) – Delivery by 11 AM the next business day
- Overnight (€90) – Delivery after 3 PM the next business day
Canada & International Shipping: International shipping rates vary based on the destination. To view real-time shipping rates for your location, please add an item to your cart and proceed to the checkout.
What Will the Packaging Look Like?
Shipping rates may change frequently, with the current rate displayed at checkout. All items are securely shipped in flat packages designed to protect your documents. The packaging is discreet and does not reference our website or the contents, ensuring your privacy. The package will not indicate that it contains a diploma.
Are There Areas Where You Do Not Ship?
Some regions are restricted by our courier services or due to business decisions. These regions include Iran, Cuba, Colombia, Spain, Iraq, Nigeria, North Korea, Libya, Belarus, Zimbabwe, Myanmar, South Yemen, Sudan, and Syria. If you reside in one of these areas, we may still be able to assist you. Please contact a sales representative for further details.
Have More Questions About Shipping?
We have compiled a shipping FAQ to address common questions. For additional assistance, please reach out to us at +44 730 933 1989 or use our live chat feature. Our customer service team is available Monday to Friday from 9 AM to 5 PM EST.
Do I Need to Sign for My Package?
Yes, all packages require a signature upon delivery. If you are unavailable, consider shipping to an alternative address such as your workplace or a hotel. Alternatively, you may leave a signed note instructing the driver to leave the package unattended, although they may refuse due to potential liability for lost or undelivered items.
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What Will Packaging Look Like?
Documents are dispatched in robust, flat packages akin to those utilized by educational institutions for diplomas, ensuring their protection during transit.
When Will I Receive My Tracking Number?
Tracking numbers are generated once a shipping label is created. You will receive an email containing the tracking number, though immediate real-time updates may not be visible initially, as the package requires scanning throughout transit.
Do I Need to Sign for My Package?
Yes, all packages necessitate a signature upon delivery. If you are not available, consider shipping to an alternative address such as your workplace or a hotel. Alternatively, you may leave a signed note for the driver to leave the package unattended, although they may decline due to potential liability for lost or undelivered items.
You can also request that your package be held at your local delivery hub for pickup. If you would like to pursue this option, please indicate your preference on the order form, and our shipping department will accommodate your request.
